Cookie Policy
This website uses cookies and similar tracking technologies (e.g. pixels, SDKs) to store or access information on your device.
Types of Cookies
-
Technical (necessary) cookies: required for the website to function and to provide the requested services. They do not require consent.
-
Preference cookies: store user preferences (e.g. language).
-
Analytics cookies: collect aggregated statistics on website usage; they may require consent depending on configuration.
-
Marketing/profiling cookies: used to create user profiles and deliver personalized advertising. They require consent.
Legal Basis
-
Technical cookies are processed based on necessity.
-
All other cookies are processed only with the user’s consent, expressed via the cookie banner or preference center.
-
Consent may be refused or withdrawn at any time.
Third‑party Cookies
This website may use third‑party services (e.g. analytics or advertising providers). For each provider, information is available regarding purposes, cookies used, and any data transfers outside the EEA, as described in the Privacy Policy.
Cookie List
Find the detailed and updated list of cookies used (name, provider, purpose, duration, consent requirement) in the preference center.
Managing Cookies
Users can:
-
accept or reject cookies via the banner;
-
change preferences at any time via the Cookie Settings link;
-
manage cookies through browser settings (this may affect website functionality).
Updates
This Cookie Policy may be updated. The latest version is published on this page with the date of last update.
Privacy Policy
This Privacy Policy describes how Mostrillo collects, uses, stores, and protects the personal data of users who visit our website.
Collection of Personal Data
We may collect personal data when you:
-
visit our website,
-
place an order,
-
register an account,
-
fill out forms,
-
contact customer support, or
-
participate in surveys or promotions.
Collected data may include:
-
first and last name, email address,
-
shipping and billing address,
-
payment information (including credit card data),
-
communication preferences,
-
demographic information such as date of birth, gender, and occupation.
Use of Personal Data
Personal data may be used to:
-
process and manage purchase orders,
-
personalize user experience,
-
improve customer service,
-
send promotional communications,
-
conduct market research and analytics,
-
enhance security and prevent fraud,
-
comply with legal and regulatory obligations.
Data Protection
We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction, in compliance with applicable data protection laws.
Sharing of Personal Data
Personal data is not sold or transferred to third parties, except in the following cases:
-
trusted third‑party service providers (e.g., payment processing, shipping services),
-
legal obligations or lawful requests by authorities.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via the website or email where applicable.
Terms & Conditions
General Terms of Sale
Purchases made on www.mostrillo.com are governed by Italian law.
Right of Withdrawal
Customers have the right to withdraw from the contract within 14 days without providing any reason, in accordance with the Italian Consumer Code.
Refunds will be issued within 14 days from notification of withdrawal, excluding delivery costs.
Returned products must:
-
be unused and undamaged,
-
include all accessories and documentation,
-
be suitable for resale.
Customer Service
Customer Service can be contacted at:
Email: info@mostrillo.com
Applicable Law
These General Terms and Conditions are governed by Italian law, with specific reference to the Italian Consumer Code and applicable EU regulations.
Order Acceptance & Processing
Mostrillo reserves the right to refuse or cancel an order if customer bank verification cannot be obtained.
Once an order for available items has been placed, it cannot be modified.
Mostrillo also reserves the right to delay shipment when delivery is prevented by circumstances beyond its control.
Special promotions or sales periods may result in shipping delays.
At its sole discretion, Mostrillo may refuse orders or deny services to any individual at any time.
Final Consumer Policy
Products sold on www.mostrillo.com are intended exclusively for the final consumer.
For the purposes of this policy, a final consumer is defined as:
-
a natural person purchasing for personal use unrelated to any business or professional activity, or
-
a legal entity not engaged in the resale of products purchased from www.mostrillo.com.
Users who do not qualify as final consumers are requested to refrain from initiating commercial relationships with Mostrillo
or placing purchase orders, directly or indirectly.
In line with this commercial policy, Mostrillo reserves the right to refuse to process orders that:
-
are not intended for final consumer use, or
-
do not comply with the commercial policies described above.
Customer Eligibility Requirement
To place an order on www.mostrillo.com, customers must:
-
qualify as a final consumer under Mostrillo’s Commercial Policy,
-
be at least 18 years old,
-
have legal capacity to enter into binding contracts,
-
provide a valid email address, and
-
use a valid payment method, including Visa, MasterCard, or a verified PayPal account.
Disclaimer of Liability
Mostrillo publishes information on its website to provide service to customers; however, it disclaims liability for technical inaccuracies,
factual errors, or typographical mistakes. Any reported errors will be corrected promptly.
Mostrillo reserves the right to update, modify, or correct website content at any time without prior notice.
No guarantee is provided that the information on the website complies with the laws of jurisdictions outside Italy.
Mostrillo declines all responsibility for any issues, damages, or risks arising from use of the website.
The website is protected in accordance with international internet security standards.
When used properly, users are protected from virus-related risks.
However, Mostrillo is not responsible for malfunctions resulting from cookies being disabled in the user’s browser.
Mostrillo may revise or update these legal terms at any time without notice.
Users are responsible for reviewing this notice periodicallyto remain informed of any changes.
Governing Law & Jurisdiction
By accessing this website, users agree that all matters related to the use of www.mostrillo.com are governed by Italian law.
Mostrillo makes no representation that website content complies with laws applicable outside Italy.
Accessing the site from jurisdictions where its content is illegal is expressly prohibited.
Users who access the website from such locations do so at their own risk and are solely responsible for compliance with applicable local laws and regulations.
Last updated: 01/04/2026